Support: Recording Your Screen

If you've found a bug with Direct, there's one thing you can do that helps us fix things faster; the steps you took to get to the bug.

Here are guides for each device on how to record a video:

iPhone:

Record the screen on your iPhone, iPad or iPod touch – Apple Support (UK)
In iOS 11 or later, you can create a screen recording and capture sound.

Android:

Take a screenshot or record your screen on your Android device - Android Help
You can take a picture (screenshot) or record a video of your phone’s screen. After you capture your screen, you can view, edit and share the image or video. Important: Some of these steps only work

Desktop PC and Mac:

The Loom Free Screen Recorder | Loom
A free screen recorder app makes it easy to edit, annotate, and share video with anyone. Learn how to choose the best screen recorder in this quick overview.

Once you have your video, you can share it via the support ticket directly or using a service like Dropbox if it's too big to email.